Spa Etiquette

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience.


Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability.  We reserve the right to refuse service to anyone.


To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. Spa heated bags and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit.


In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged.


Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications).


We recommend that valuable items be left at home. Livingroom Spa is not responsible for lost or stolen items.


As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services.


Spa Parties are subject to terms of agreement for cancellations. spa requirements We accept guests of all ages, however, some services may require parental release before the services can be rendered.


So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.  Also please turn off and quiet all devices